HR-MSP — English

HR Service Management Professional · ISO 30201 / HRSM

Language: English. Structure: Module 0 + six applied modules.

Enrollment is closed. Pricing, assessment requirements, faculty assignments and credential issuance require approval.

LEARNING OUTCOMES
Build an HR service catalogue; define governance, risk controls and evidence; map the HR lifecycle; prepare an internal assessment, management review and improvement roadmap.

WHO THIS PROGRAM IS FOR
HR leaders, HR business partners, workforce transformation professionals and consultants.

SYLLABUS
Module 0 — Workforce Service Management Foundations
Introduce ISO 30201 purpose, scope, PDCA logic and eight guiding principles; establish the service-management model; and explain how ISO 30415 inclusion governance relates to human work.
Applied work: 30415-to-30201 workforce architecture map

Module 1 — Context, Governance & Leadership
Organizational context; stakeholder needs; HRMS scope; leadership; HR policy; roles, responsibilities and authorities; worker consultation and participation.
Applied work: HRMS scope + stakeholder + governance map

Module 2 — Planning, Risk & Support
Risks and opportunities; HR objectives; planning changes; resources; competence; awareness; communication; documented information.
Applied work: Objectives/risk/control register + evidence plan

Module 3 — HR Services as a Managed System
Translate HR activity into a service catalogue with owners, users, inputs, outputs, dependencies, controls, measures and outcomes.
Applied work: HR service catalogue

Module 4 — Operating the Human-Work System
Operational planning/control and the HR lifecycle: workforce planning/allocation; remuneration/rewards; recruitment; onboarding; learning; knowledge; talent; performance; succession; mobility; exit; human capital reporting.
Applied work: End-to-end HR lifecycle service map

Module 5 — Measurement, Audit & Management Review
Monitoring, measurement, analysis and evaluation; internal audit; audit programme; management review; evidence and performance reporting.
Applied work: Internal assessment + management-review pack

Module 6 — Improvement & Certification Readiness
Continual improvement; nonconformity; corrective action; implementation roadmap; readiness for third-party conformity assessment.
Applied work: Corrective-action log + 90-day implementation roadmap

LEARNING MATERIALS
ISO 30201 requirements, approved instruction, applied cases, service catalogues and implementation templates. Licensed standard access and teaching materials remain to be finalized. DIP is not an automatic prerequisite; prior-learning recognition requires approval.

ASSESSMENT AND FACULTY
Requirements, grading, teaching assignments and credential issuance are pending approval. No instructor, date, fee, external credential recognition or automatic certification is promised.

ENROLLMENT GUIDANCE
Contact InclusionScore for program information. This page does not open enrollment. Existing learners should use My Learning.