DEI = AI
- Kharena Coleman
- Feb 12
- 3 min read
Updated: Feb 16
We are proud to announce IncluionScore.AI which is the result of about 40,000 and 45 years of DEI&B know-how. Inclusion Score is the tech arm of the ISO-30415 Certifying Body and our Chair, James Felton Keith is expanding on the original certification course from University of Georgia to train everyone on how to implement DEI with rigor while filling in all of their knowledge gaps.
The ISO-30415 AI Has Arrived
For years, I’ve traveled the world — from Denmark to Durban to Detroit — speaking on panels about Diversity, Equity, Inclusion, and Belonging.
And everywhere I go, I hear the same thing:
“There’s so much we don’t know about DEI.”“It hasn’t been clearly defined.”“There’s no real standard.”
But that’s not true.
The problem isn’t that DEI hasn’t been defined.The problem is that the people who helped define it can’t be everywhere at once.
So we built something that can.
From Manual to Machine
For years, when organizations wanted to align with ISO-30415 — the International Standard for Diversity & Inclusion — we would run diagnostics. We would audit. We would walk companies step-by-step through governance, HR, product delivery, and supplier diversity.
It worked. But it didn’t scale.
So we took our ISO-30415 manual.We took the standard itself.And we built an AI trained on more than 44,000 incidents, methodologies, workbooks, court dockets, depositions, and case studies spanning over 45 years — from late 1980 through today.
From Title VII challenges…To supplier diversity frameworks…To global governance models…To implementation playbooks.
We trained the system on it all.
And now it lives at:
What This Actually Solves
The biggest gap in the DEI profession isn’t passion.It isn’t intent.It isn’t even resistance.
It’s communication.
In 2021, global consensus was reached around ISO-30415. That consensus clarified what DEI is and what it is not.
DEI is not:
Just HR
Just supplier diversity
Just governance
Just product strategy
It is the integration of all four:
Governance
Human Resources
Product & Service Delivery
Supplier Diversity
When those four systems operate together under a structured maturity model — that’s Diversity & Inclusion Service Management.
That’s ISO-30415.
But most practitioners have never been trained in that sequence. Most organizations don’t understand how the pieces connect. And most leaders don’t have access to the small group of experts who ratified the standard.
Until now.
The New Class: Learning to Use the Standard the Right Way
This February, we’re launching a new class through the ISO-30415 Forum.
We’ll teach:
How to use the AI to generate policy documents
How to build implementation artifacts
How to structure DEI workbooks
How to produce audit-ready documentation
How to sequence implementation according to the international standard
This isn’t prompt engineering for vibes.
This is structured change management aligned to global consensus.
The class is designed for:
Internal corporate practitioners
Consultants working with enterprise clients
Governance leaders
People who simply want to understand what DEI actually is
Because clarity is power.
Why This Matters Now
We are in a moment where DEI is being debated publicly:
Critiqued...Misunderstood...Politicized...
But the standard exists.
The framework exists.
The maturity model exists.
What hasn’t existed — until now — is scalable access to it.
The AI doesn’t replace practitioners.It expands our reach.
There are not enough of us who worked on the international standard to be inside every company at once. But now the methodology can be.
This Is Only the Beginning
Over the next year, you’re going to hear from me — repeatedly.
Until I’m blue in the face.Or red in the face.
Because this work is not about trends.
It’s about operational clarity.
If you want to understand what DEI actually is…If you want to implement it correctly…If you want alignment with ISO-30415…
Start at:
The era of guesswork is over. The era of structured service management has begun.
— James Felton Keith
Comments